SHIPPING POLICY
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We ship our products using Australia Post and ship WORLDWIDE with orders being shipped every FRIDAY.
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We charge a flat rate for all our postage, which is calculated by the postage type you select, standard or express, and the location the order is being sent.
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The flat rate shipping operates on a 7 day cycle, Friday to Friday. Any orders received before 10am Friday will be shipping on that Friday and any orders received after 10am Friday will be shipped the following Friday.
XclusivGaming will make 1 delivery attempt at the delivery address provided on your order, if the order is shipped to the address provided by the customer and the address is incorrect or the delivery has been missed by the recipient additional shipping fees maybe applied for further delivery attempts.
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If an order is placed with no postage paid, and postage has not been paid on a subsequent order within the Friday to Friday shipping cycle your order will not be shipped and will incur an administration fee of $14.95AUD per week, recurring every Friday, until postage is paid or you state in writing you wish to abandon your order.​
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Shipping Estimates
We process and ship orders every FRIDAY.
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We use Australia Post and their estimates for deliveries within Australia, which are as follows -
- For Standard Postage, shipping times are estimated between 2-6 business days.
- For Express Postage, shipping times are estimated to arrive between 1-3 business days.
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Estimates for deliveries outside Australia are as follows
- For Standard Postage, shipping times are estimated 14+ business days.
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Postal Insurance
All parcels are sent out without insurance, if you would like insurance on your order, which we recommend for parcels of higher value, please contact us to arrange a quote.